- Welcome and attend to customers with a warm and professional attitude.
- Take dine-in, takeaway and direct orders accurately.
- Manage Zomato/online orders, including accepting orders, checking preparation status and coordinating timely dispatch.
- Coordinate between customers, kitchen staff and delivery partners.
- Monitor order accuracy, packing and presentation before handing over.
- Manage the front counter, billing/POS and daily cash handling.
- Coordinate and supervise kitchen helpers/staff during service hours.
- Ensure kitchen and customer areas maintain proper cleanliness and hygiene.
- Monitor stock of basic front-counter items, packaging and beverages and inform management when supplies are low.
- Handle customer queries and minor complaints politely and escalate important issues to the owner/manager.
- Ensure smooth operations during peak hours and help the team wherever required.
- Maintain basic daily records such as sales, online orders, wastage and staff attendance.




- Ensure opening and closing procedures are followed properly.

What We’re Looking For

- Valuable communication and customer-handling skills.
- Confident, energetic and presentable personality.
- Ability to manage multiple tasks during busy hours.
- Basic knowledge of POS/billing and online food-ordering platforms.
- Comfortable coordinating with kitchen staff and delivery partners.
- Previous experience in a café, QSR, restaurant or hospitality environment is preferred.
- Freshers with the right attitude and good communication skills can also apply.

Important Qualities

Customer First • Responsible • Quick Learner • Team Player • Punctual • Calm Under Pressure • Good Communication

This is a hands-on role. The person should be comfortable actively participating in daily café operations rather than only sitting at the counter.

📌 Front Desk Associate (Noida)
🏢 Krispeez
📍 Noida