02 Oct
|
Joyvillas Hospitality Private
|
Jaipur
02 Oct
Joyvillas Hospitality Private
Jaipur
Position: Hotel Manager
Department: Hotel Operations
Location: Joy Adventures and Resorts, Garjeda Village, LNT Road, Diggi Malpura Highway, Jaipur
Employment Type: Full-Time
Key Responsibilities
- Manage and supervise the overall daily operations of the hotel.
- Ensure high standards of guest service, hospitality, cleanliness, and safety.
- Supervise front office, housekeeping, food & beverage, maintenance, and other departments.
- Recruit, train, guide, and evaluate hotel staff.
- Prepare staff duty rosters and ensure adequate manpower at all times.
- Handle guest complaints, feedback, and special requests professionally.
- Monitor room occupancy, reservations, check-ins, and check-outs.
- Coordinate with housekeeping to ensure rooms are clean and ready for guests.
- Monitor hotel expenses, revenues, and operational budgets.
- Maintain proper records, reports, and documentation.
- Coordinate with vendors and suppliers for hotel requirements.
- Ensure compliance with hotel policies, government regulations, health and safety standards.
- Monitor inventory of rooms, food & beverage, housekeeping supplies, and other materials.
- Conduct regular inspections of hotel facilities and ensure proper maintenance.
- Develop strategies to improve occupancy, revenue, guest satisfaction, and profitability.
- Coordinate with the sales and marketing team to promote hotel business.
- Handle emergency situations and ensure the safety and security of guests and employees.
- Prepare regular operational and management reports for senior management.
Required Qualifications
- Bachelor's degree/Diploma in Hotel Management, Hospitality Management, or a related field.
- Minimum 3–5 years of experience in hotel operations or a similar managerial position.
- Strong leadership and team-management skills.
- Good communication and interpersonal skills.
- Knowledge of hotel management software and MS Office.
- Strong problem-solving and decision-making abilities.
- Valuable knowledge of housekeeping, front office, food & beverage, and hotel administration.
Key Skills
- Leadership & Team Management
- Guest Relations
- Hotel Operations
- Staff Scheduling
- Cost & Expense Control
- Revenue Management
- Vendor Management
- Problem Solving
- Communication Skills
- Customer Service
- Time Management
Performance Indicators
- Guest satisfaction and reviews
- Room occupancy and revenue
- Cost control and profitability
- Staff productivity and retention
- Quality and cleanliness standards
- Compliance with safety and operational procedures
📌 Hotel Manager (Jaipur)
🏢 Joyvillas Hospitality Private
📍 Jaipur