SERVER — EVERHOME CAFELocation: Bandra West, Mumbai

Department: Front of House / Service

Experience: 1–3 years preferred

Reports To: Floor Captain / Assistant Manager / Cafe Manager

- KEY RESPONSIBILITIESWelcome and attend to guests in a professional and friendly manner.
- Take accurate food and beverage orders and enter them into POS.
- Serve food and beverages promptly and correctly.
- Ensure correct table numbers, orders and modifications.
- Maintain assigned tables and service areas throughout the shift.
- Clear and reset tables efficiently.
- Ensure tables are stocked with cutlery, napkins, water and condiments.
- Coordinate with the kitchen and bar for smooth and timely service.
- Follow up on pending or delayed orders.
- Assist guests with menu queries and basic recommendations.
- Handle guest requests and escalate complaints to the Floor Captain/Manager.
- Assist with billing and payment collection when required.
- Maintain cleanliness and hygiene across the floor.
- Follow opening,



service and closing procedures.
- Support other sections and team members during busy service.
- Assist with events, private bookings and high-volume operations.
- Maintain proper grooming, uniform and professional conduct at all times.
- Follow Everhome's SOPs, service standards and operational instructions.
- Maintain punctuality, discipline and reliability throughout the employment.
- CANDIDATE REQUIREMENTS1–3 years of experience in a cafe, restaurant or hospitality environment preferred.
- Positive communication skills and basic English/Hindi.
- Presentable, well-groomed and guest-friendly.
- Energetic and comfortable working in a fast-paced environment.
- Good teamwork and coordination skills.
- Basic POS knowledge preferred.
- Willing to work shifts, weekends, public holidays and events.

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