Job Description: Team Leader – BPO

Location: Bangalore Location ( Immediate joining)

Shift: Rotational

- Key Responsibilities Lead and manage a team of associates to achieve process targets and performance metrics.
- Ensure daily operations run smoothly by monitoring team activities and resolving issues promptly.
- Conduct regular team meetings to communicate updates, provide feedback, and discuss improvement strategies.
- Analyze team performance and generate reports to track progress against KPIs.
- Motivate and mentor team members to enhance individual and group productivity.
- Handle escalations effectively and provide timely resolutions.
- Collaborate with management to implement process improvements and operational efficiencies.
- Maintain adherence to company policies, procedures, and compliance standards.




- Requirements Proven experience in a Team Leader role within a BPO workplace (minimum 1-3 years preferred).
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proficient in performance monitoring tools and reporting.
- Ability to work in a rotational shift environment.
- Problem-solving and decision-making skills.
- Bachelor's degree or equivalent education (preferred but not mandatory).

What We Offer

- Opportunity for career advancement within a dynamic and growing organization.
- Competitive compensation package.
- A supportive and inclusive work environment.
- 5 Days Working
- Location - GB playa
- Immediate Joiners

📌 Team Leader (Bengaluru)
🏢 Altruist Technologies
📍 Bengaluru