Job Title: Back Office Executive / Office Admin (Female)
Location: Agra – Dayal Bagh, Uttar Pradesh, India
Employment Type: Full-Time
Department: Administration / Sales Support
Reports To: Director / Operations Manager
About the Role
Medcure Organics Pvt. Ltd. is looking for a detail-oriented and proactive Female Back Office / Office Admin Executive to support daily administrative and sales coordination activities. The role involves managing documentation, customer communication, invoicing, order tracking, CRM maintenance, and payment follow-ups to ensure smooth office and sales operations.
This position is ideal for freshers or candidates with up to 3 years of experience who are organized, communicative, and comfortable working with MS Office and Tally.
Company Profile
Medcure Organics Pvt. Ltd. is a 15-years-young pharmaceutical company specializing in the Dermaceutical segment, with a strong Pan-India presence. We are committed to quality, innovation, and customer satisfaction, offering a supportive and growth-focused work environment.
Key Roles & Responsibilities
1. Administrative & Back Office Support
- Handle day-to-day office administration and documentation.
- Maintain accurate records of sales, payments, invoices, and customer data.
- Ensure smooth coordination between sales, accounts, and logistics teams.
2. Billing, Accounts & Documentation
- Create and manage invoices using Tally.
- Update and maintain month-wise sales and payment sheets.
- Send payment reminders to customers as per due dates and follow up regularly.
- Assist in basic accounts-related coordination and reporting.
3. Customer Coordination & CRM Management
- Address and resolve customer queries professionally and promptly.
- Maintain and update the CRM database with customer details and transaction history.
- Regularly follow up with customers to strengthen relationships.
- Convert inactive customers into active customers through consistent follow-ups.
4. Order Dispatch & Tracking
- Coordinate dispatch of orders with the logistics team.
- Track shipments and update customers on delivery status.
- Maintain records of dispatched and pending orders.
5. Sales Support Activities
- Update and circulate price lists on a regular basis.
- Support the sales team with data, reports, and customer coordination.
- Assist in improving sales efficiency through accurate reporting and follow-ups.
Key Skills & Qualifications
- Graduation in any discipline
- Excellent working knowledge of MS Office (Excel, Word, Email)
- Hands-on experience with Tally invoicing
- Strong communication and interpersonal skills
- Positive organizational and follow-up abilities
- Customer-focused and detail-oriented approach
Experience
- Freshers to 3 years of relevant experience
How to Apply
Interested candidates may send their resume to:
?
[email protected]
? Subject Line: BACK OFFICE EXECUTIVE / OFFICE ADMIN
? Website: www.medcureorganics.com
📌 Office Administrator(FEMALE) (Agra)
🏢 Medicure Organic
📍 Agra