To manage branch-related projects, operational initiatives, production movements, governance activities, and audit support functions. The role will act as a key coordinator between Branch Operations, Business, Technology, Risk, Compliance, Audit, and Vendor teams to ensure seamless execution of initiatives while maintaining operational stability, regulatory compliance, and governance standards.

Responsibilities

• Branch Projects & Transformation
• Lead and coordinate branch-related projects, system enhancements, and strategic initiatives.
• Ensure successful delivery of projects within agreed timelines, scope, and quality standards.
• Track project milestones, risks, dependencies, and implementation status.
• Coordinate with business and technology teams for project planning and execution.
• Branch Operations Management
• Support branch operations through process improvements and operational effectiveness initiatives.
• Act as the central point of coordination between branches, operations teams, and technology teams.
• Ensure smooth business operations during system changes,



upgrades, and releases.
• Facilitate issue resolution and escalation management for branch-related operational matters.
• Production Movement & Change Management
• Govern branch-related production deployments, releases, and implementation activities.
• Review and coordinate change requests, implementation plans, and rollback strategies.
• Ensure compliance with change management and release governance processes.
• Monitor post-production performance and drive closure of implementation issues.
• Audit & Compliance Management
• Coordinate Internal Audit, IS Audit, Regulatory Audit, External Audit, and Compliance reviews related to branch operations and systems.
• Provide audit evidence, data, documentation, and management responses within defined timelines.
• Track audit observations, compliance gaps, and corrective action plans through closure.
• Support regulatory inspections and compliance as

📌 Project Manager (Mumbai)
🏢 CSB Bank
📍 Mumbai