Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Agentic Orchestration, Agentic AI, Enterprise Observability
Positive to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The Scrum Master is responsible for enabling Agile delivery across Enterprise Observability, AIOps, Agentic AI, AI Orchestration, and LLM platform teams. The role facilitates Agile ceremonies, removes delivery impediments, drives cross-functional collaboration, improves team velocity, and ensures successful execution of platform modernization, automation, and AI transformation initiatives. Enterprise transformation documents define the Scrum Master role as facilitating Agile ceremonies and enabling delivery across project teams.

Roles & Responsibilities:
Agile Delivery Leadership
Facilitate Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.




Ensure Agile principles and Scrum practices are consistently followed.
Support multiple product and engineering teams delivering AI and observability solutions.
Drive sprint execution and delivery predictability.
Program Coordination
Coordinate activities across Product Managers, Principal Engineers, SREs, Service Engineers, Data Engineers, and Platform Teams.
Manage dependencies across Observability, AIOps, Agentic AI, and LLM initiatives.
Ensure alignment between business priorities and engineering execution.
Track program milestones, deliverables, and risks.
Observability & AIOps Initiatives
Facilitate delivery of monitoring, event correlation, intelligent alerting, service mapping, and observability platform enhancements.
Coordinate onboarding of applications, infrastructure, and cloud services into observability platforms.
Support AI-driven operational transformation programs.
Agentic AI & AI Orc

📌 Operations Engineer (Gurugram)
🏢 Accenture
📍 Gurugram