Job Description:
Job Title: Production Specialist
Corporate Title: AVP
Location: Pune, India

Role Description
• Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications.
• The AFC (Anti-Financial Crime) line of business has a current portfolio of 30+ applications. The organization is in process of transforming itself using Google Cloud and many current technology offerings.
• As an Assistant Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications.
• You will also be working as application lead and will be responsible for technical & operational processes for all application you support.

What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)




• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities
• Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications.
• Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfilment, Change Management, Knowledge Management, and Problem Management.
• Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration.
• Define and track KPIs, SLAs and operational metrics to

📌 Production Specialist, AVP (Pune)
🏢 Deutsche Bank
📍 Pune