Position: Technical Account Manager
Location: Mumbai, India
About LRN
LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.
Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement,
LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. .
About the role:
The Technical Account Manager should be a tech-savvy qualified with the ability to explain technical details and requirements to a non-technical audience. The incumbent will be results-driven and aspire to achieve defined goals. The role will recommend best practice solutions to any request or related issues within the LRN LMS. The TAM will analyse customers’ needs and suggest upgrades or additional features to meet their requirements.
Your responsibilities will include:
• Developing and maintaining standardized LRN LMS operational processes and procedures, guidelines, and documentation.
• Taking technical ownership for the online content assigned - managing it through the entire life cycle, development, QA, testing, production and related changes and enhancements.
• Developing expert level skills in the LMS platform, eLearning and authoring technology and general HT
📌 Technical Account Manager (Mumbai)
🏢 LRN
📍 Mumbai