Treasury/ Payment Application Support - Swift/TRAX/Quantum – 6-8 Yrs – 24/5 Rotational Shift – Pune
About the team
Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and client’s Treasury and Payments business operations.
What you will be doing
• • Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.
• Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.
• Recreate, document client issues and troubleshoot problems to support product quality
• Experience in documenting SOPs to support daily operations
What you bring:
• • 3-6 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
• Ready to work in flexible rotating shifts.
• Understanding of SWIFT confirmations - MT300, MT5XX
• Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
• Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages
• Understanding of Bank statements - MT9XX and CAMT53
• Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
• Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain
• Strong client interaction facing role experience
Skills
• • Ability to build, maintain strong client relationships.
• Excellent problem-solving skills.
• Able to take the initiative and work independently or in a team
• Solid desktop computing skills in MS office – PowerPoint, Visio and Excel
Nice to have
• • Experience in FIS Trax, Quantum applications or any Treasury Management System (TMS) application
• Basic understanding of IT tools and servers
• Understanding of database architecture
What we offer you
• • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professi
📌 Treasury/ Payment Application Support (Pune)
🏢 FIS
📍 Pune