• Respond to Customer Inquiries: Manage calls and emails from customers.

• Provide Support and Assistance: Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively.

• Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.

• Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.

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Responsibilities

• Respond to Customer Inquiries: Manage calls and emails from customers.

• Provide Support and Assistance:



Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively.

• Ensure Accuracy and Quality: Maintain a high level of accuracy in all interactions, ensuring that information provided to customers is correct and up to date.

• Document Interactions: Record and maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using designated systems or software.

•

Qualifications
Higher Education Diploma with 0 - 2 years of relevant experience

📌 Executive (Pune)
🏢 EXL
📍 Pune