Position Details
• Department: Sales & Business Operations, RoW
• Reports To: VP of Operations
• Location: Mumbai
• Employment Type: Full time

Core Responsibilities
1. Sales Analytics & Business Intelligence
• Performance Dashboards: Design, build, and maintain executive-level dashboards in Power BI or Tableau to track KPIs, quota attainment, and account penetration.
• Win/Loss & Bid Analytics: Analyze RFP/RFI data, tender success rates, and discounting patterns to optimize pricing strategies and resource allocation.
• Margin Tracking: Partner with solution architects and finance to monitor expected vs. actual gross margins on complex SI deals.

2. Pipeline Management & Forecasting
• Revenue Forecasting: Lead weekly, quarterly, and annual sales forecasting processes, applying statistical trends to the sales pipeline.
• Pipeline Hygiene: Enforce CRM data governance rules to ensure accurate close dates, deal stages, and multi-vendor product categorization.

3. Process Optimization & Deal Desk Governance
• Deal Desk Management:



Coordinate the commercial approval matrix for high-value bids, ensuring seamless evaluation of credit, risk, and vendor margins.
• Delivery Transition: Streamline the formal handover process from sales/pre-sales to the project delivery and engineering teams.
• Act as the coordination hub between Sales, Delivery, SCM, Finance, HR, and Corporate Functions.
• Ensure alignment of priorities, timelines, and decisions.
• Facilitate leadership governance forums and operating reviews.

4. Strategy & Territory Planning
• Territory & Quota Setting: Execute data modeling to support sales leadership in establishing equitable territories and incentive structures.
• Vendor Partner Analysis: Track co-sell pipelines and registration metrics with primary OEM partners (e.g., Cisco, Microsoft, AWS).
5. Business Performance Management
• Track revenue, order book, margin, EBITDA, utilization, and other business KPIs.
• Prepare executive dashboards and performance r

📌 Manager – Sales (Gurugram)
🏢 Black Box
📍 Gurugram