, India
Job Family Group:
Information Technology (IT)
Worker Type:
Regular
Posting Start Date:
September 30, 2026
Business Unit:
Projects and Technology
Experience Level:
Experienced Professionals
Job Description:
What’s the role?
Operating at the intersection of Operational Technology (OT) and Information Technology (IT), the Realtime Operations team supports the critical platforms and services that connect industrial data with business, engineering, and analytics solutions.
We are seeking an experienced IT Operations Engineer to support, operate, and continuously improve our AVEVA PI System platform across the Asia-Pacific region. Working as part of a global operations team, you will help deliver secure, reliable, and high-performing services that enable critical operational and business processes.
Success in this role requires demonstrated capability in three key areas:
• Realtime Platform Operations
• Incident & Stakeholder Management
• Continuous Improvement & Technical Governance

This position combines hands-on operational support with troubleshooting, service improvement,



automation, and technology modernization activities.

What you’ll be doing?
Realtime Platform Operations
• Support the delivery of secure, reliable, and cost-effective AVEVA PI System services across the Asia-Pacific region.
• Monitor platform health, performance, and availability, proactively addressing operational issues.
• Investigate and resolve technical issues affecting production services.
• Support platform upgrades, maintenance activities, and operational readiness initiatives.
• Contribute to service recovery during major incidents and disruptions.
• Maintain operational documentation and support procedures.

Incident & Stakeholder Management
• Manage and resolve incidents, problems, and service requests in line with agreed service levels.
• Coordinate troubleshooting and resolution activities across technical teams, vendors, and service providers.
• Provide explicit and timely commu

📌 IT Operations Engineer – Realtime (Bengaluru)
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