Company Description

About AbbVie
AbbVie's mission is to discover and deliver creative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

JOB SUMMARY
Develops, recommends and delivers initiatives to maximize the impact and efficiency of sales resources. This role will be a key member of the Affiliate Management Team and is responsible for mentoring and managing the staff working in SFE, Training, CRM, BI, Trade Channel to deliver an effective service across the business.
Works closely with General Manager to ensure effective communication and adoption of best practice and processes to enable optimal deployment of sales resources.



Ensures direct reports are trained and capable to execute country tasks and can deliver effectively on initiatives. The role will also liaise with Regional and International commercial excellence.
KEY ACCOUNTABILITIES
Customer Segmentation/Targeting and Territory Optimization
• Research, develop and define the strategy to profile, segment and target Abbvie’s customers managing the implementation of projects, identifying and communicating best practice and measuring success of approaches.
• Work with BUDs to set direction for sales management that will ensure salesforce effort is targeted to highest value customers aligned with business strategy and that KPIs are identified to track sales team performance.
• Run projects to identify optimal and code compliant coverage of key business accounts and target customer groups and collaborate with sales management to ensure resources are deployed across the BU/Product Line/Country effec

📌 Director, Customer Excellence (Bengaluru)
🏢 Abbvie
📍 Bengaluru