FRONT OFFICE EXECUTIVECompany: Apaar Hill Resort & Spa

Location: Udaipur, Rajasthan

Department: Front Office

Employment Type: Full-Time

Experience: 1–3 Years preferred | Freshers with good communication skills may also apply

Job SummaryWe are looking for a professional, well-groomed and guest-friendly Front Office Executive to manage the reception desk and ensure smooth guest experiences from arrival to departure.

- Key ResponsibilitiesWelcome and greet guests professionally.
- Handle check-in and check-out procedures.
- Manage room reservations, amendments, cancellations and walk-in enquiries.
- Verify guest ID, booking details, room allocation and payment status.
- Handle guest calls, WhatsApp enquiries and basic reservation queries.
- Coordinate with Housekeeping, F&B;, Maintenance and other departments for guest requirements.
- Maintain accurate guest records and update the hotel PMS/system.
- Prepare and maintain daily front-office reports.
- Handle guest billing, cash, UPI/card payments and maintain proper records.
- Resolve guest complaints and requests professionally and promptly.
- Explain resort facilities, room categories, packages and services to guests.




- Promote room upgrades and additional resort services whenever appropriate.
- Ensure proper shift handover and report any cash/payment or operational discrepancy.
- Maintain cleanliness, presentation and professional standards at the reception.
- Follow all resort SOPs, policies and security procedures.
- RequirementsGood communication skills in English & Hindi.
- Pleasant personality and professional grooming.
- Basic computer knowledge.
- Knowledge of hotel PMS/reservation systems will be preferred.
- Good customer-handling and problem-solving skills.
- Ability to work in rotational shifts.
- Hotel Management diploma/degree preferred.
- Prior hotel/resort front-office experience will be an advantage.
- What We OfferCompetitive salary based on experience.
- Food/other benefits as per company policy.
- Prospect to grow within the hospitality industry.
- Professional and positive working environment.

To ApplySend your CV/Resume with your experience details and expected salary.

Apaar Hill Resort & Spa

NH-8, Udaipur–Ahmedabad Highway, Barapal, Nimbhera, Udaipur

📌 Front Office Executive (Udaipur)
🏢 Apaar Hospitality
📍 Udaipur