Salary will depend on interview performance, experience, and overall suitability.
- ? Eligibility
- Qualification: 12th Pass / Graduate
- Freshers and experienced candidates can apply
- Valuable communication and interpersonal skills
- Basic computer knowledge
- Comfortable working in rotational shifts
- Candidates must be willing to work from the Gurugram office
- ?? Key Responsibilities
- Handle customer queries professionally through the assigned support channel.
- Provide accurate information and appropriate solutions to customers.
- Resolve customer concerns while maintaining a high level of customer satisfaction.
- Follow company processes, quality standards, and guidelines.
- Maintain proper records of customer interactions.
- Escalate unresolved or complex issues to the relevant team.
- ?? Skills Required
- Excellent communication skills
- Customer-focused approach
- Good problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Comfortable with rotational shifts