- Sales Person se order/dispatch ki details confirm karna.
- Dispatch Manager se coordinate karke party-wise maal dispatch karwana.
- Pending orders aur dispatch status ka regular follow-up karna.
- Dispatch ke baad Bilti/LR, Transport details party ko share karna.
- Undelivered/short/excess/damage shipment ka follow-up karna.
- Parties ko Invoice/Bill, Bilty/LR, Credit Note, Debit Note etc. timely share karna.
- Party ki billing requirements aur documentation verify karna.
- Bill mein kisi correction/discrepancy hone par concerned team se coordinate karna.
- Party Account & Payment Follow-upParties se regular communication maintain karna.
- Hisab/ledger match karna aur outstanding amount verify karna.
- Due payments ke liye payment reminder bhejna aur follow-up calls karna.
- Payment receive hone ke baad accounts team se confirmation lena.
- Outstanding, overdue aur pending payment ki report maintain karna.
- Sales Person, Dispatch, Billing aur Accounts team ke beech coordination.
- Sales Person ke orders ki status tracking.




- Customer ki queries/requirements ko concerned department tak communicate karna.
- Pending orders, payment aur dispatch issues ko timely resolve karwana.
- Existing parties ke saath regular skilled communication maintain karna.
- Customer complaints, returns, replacement aur shortage-related issues ka follow-up.
- Customer feedback ko management/sales team tak communicate karna.
- Important customers ke orders aur requirements ka proper record maintain karna.
- Daily MIS / ReportingDaily Order Pending Report maintain karna.
- Daily Dispatch Report update karna.
- Outstanding/Payment Pending Report maintain karna.
- Credit Note/Return/Replacement ka record maintain karna.
- Management ko daily/weekly CRM status report dena.
- Pending orders ka follow-up.
- Pending dispatch ka follow-up.
- Pending bill/bilty/credit note ka follow-up.
- Payment, return, replacement aur claim ka follow-up.
- Party-wise pending activities ko track karke closure karna.

📌 CRM Executive (Delhi)
🏢 Topline Clothing
📍 Delhi