Key Responsibilities

- Manage the reception desk and ensure a professional and welcoming experience for all visitors.
- Greet and assist clients, VIP guests, business partners, candidates, and other stakeholders.
- Handle incoming calls and direct them to the appropriate person or department.
- Maintain visitor records and coordinate visitor access with the Security/Admin team.
- Manage meeting room bookings and coordinate meeting arrangements.
- Coordinate with internal teams for meetings involving senior management and external stakeholders.
- Receive, record, and distribute courier, mail, and official correspondence.
- Maintain the reception area, ensuring it remains clean, organized, and presentable at all times.
- Coordinate with housekeeping, security, administration, and facility teams for smooth office operations.
- Support the Admin/HR team with day-to-day administrative activities.
- Assist with employee, visitor, and guest requirements as needed.
- Maintain records, registers, and front-office documentation.
- Ensure professional telephone etiquette and timely communication.
- Handle routine queries and direct requests to the relevant departments.
- Maintain confidentiality of company, employee,



client, and business information.
- Support office events, meetings, and corporate hospitality requirements.
- Perform other administrative and front-office responsibilities assigned by the management.
- Desired Skills & CompetenciesExcellent verbal and written communication skills.
- Pleasant, confident, and skilled personality.
- Strong interpersonal and customer-service skills.
- Excellent telephone and visitor-handling etiquette.
- Good organizational and multitasking abilities.
- Proficiency in MS Office, Outlook, Word, and Excel.
- Ability to coordinate effectively with multiple departments.
- Strong attention to detail.
- Ability to handle senior stakeholders and VIP visitors professionally.
- Professional grooming and presentation.
- Qualification & ExperienceGraduate in any discipline.
- 1–4 years of experience in Reception, Front Office, Administration, Hospitality, or a similar role.
- Experience in a corporate office, premium hospitality, luxury hotel, restaurant, events, or service-oriented organization will be an advantage.

📌 Receptionist / Front Office Executive (Mumbai)
🏢 Foodlink F&B Holdings India
📍 Mumbai