Telecaller Cum Computer Operator (Mumbai)

Telecaller Cum Computer Operator (Mumbai)

02 Oct
|
Promage Innovations
|
Mumbai

02 Oct

Promage Innovations

Mumbai

Telecalling Executive – B2B Appointment SettingBrand: RESTORE

Department: Sales & Business Development

Job Type: Full-Time

Experience: 0–3 Years

Location: Mumbai, Malad West

Reporting To: Sales / Business Development Head

About RESTORERESTORE is a corporate gifting brand offering curated gifting solutions for companies, employees, clients, partners and corporate events.

We are looking for a proactive and target-oriented Telecalling Executive / B2B Appointment Setter who can help us build a robust corporate sales pipeline by identifying potential companies, connecting with decision-makers and booking qualified appointments for the RESTORE sales team.

- Key Responsibilities1. B2B Cold CallingMake outbound calls to companies and potential corporate clients.
- Identify the right decision-makers such as:
-

- Purchase Managers
- Procurement Managers
- HR Managers
- Admin Managers
- Office/Facility Managers
- Marketing Managers
- Corporate Communication teams
- Founders / Business Owners
- Introduce RESTORE and understand the company's corporate gifting requirements.
- Generate interest and convert relevant prospects into sales appointments.
- 2. Lead Research & Database BuildingResearch companies that regularly purchase corporate gifts.
- Find relevant contact names, phone numbers, email IDs and company information.
- Build and maintain an accurate database of prospective corporate clients.
- Identify opportunities around employee gifting, festive gifting, client gifting, event gifting and bulk corporate orders.
- 3. Email & WhatsApp OutreachSend professional introductory emails to prospective clients.
- Follow up with prospects through calls, email and WhatsApp wherever appropriate.




- Share RESTORE's corporate gifting information, catalogue or presentation as directed by the sales team.
- Maintain proper communication records for every prospect.
- 4. Follow-Up & Appointment BookingFollow up systematically with interested prospects.
- Understand the prospect's requirement, approximate quantity, occasion and timeline.
- Qualify leads before scheduling meetings.
- Book appointments/demos/calls between qualified prospects and the RESTORE sales team.
- Maintain a regular follow-up pipeline so that potential leads are not missed.
- 5. CRM & ReportingMaintain daily records of calls, conversations, emails, follow-ups and appointments.
- Update lead status in CRM/Google Sheets or the company's designated system.
- Submit daily/weekly activity reports.
- Track appointments booked and their conversion status.

Key Performance Indicators (KPIs)The candidate will be evaluated on:

- Number of relevant companies researched
- Outbound calls made
- Decision-makers identified
- Meaningful conversations
- Emails sent
- Follow-ups completed
- Qualified leads generated
- Sales appointments booked
- Appointment show-up rate
- Qualified opportunities generated for the sales team

Primary objective: Generate qualified corporate gifting appointments for the RESTORE sales team.





Candidate ProfileWe are looking for someone who is:

- Confident and comfortable speaking on the phone.
- Good at communicating with corporate professionals.
- Persistent and comfortable with cold calling.
- Target-oriented and self-motivated.
- Good at researching companies and finding decision-makers.
- Comfortable with email communication.
- Able to maintain systematic follow-ups.
- Comfortable working with Excel/Google Sheets/CRM tools.
- Presentable and professional in communication.
- Good in English and Hindi. Knowledge of other Indian languages is an advantage.

Experience0–3 years of experience in any of the following will be preferred:

- Telecalling
- Inside Sales
- Lead Generation
- B2B Sales
- Business Development
- Appointment Setting
- Corporate Sales
- Telesales

Freshers with strong communication skills and a sales-oriented attitude may also apply.

What Success Looks LikeThe person in this role should be able to take a simple target list and independently:

Find Company → Identify Decision Maker → Call → Introduce RESTORE → Send Email/Catalogue → Follow Up → Qualify Requirement → Book Sales Meeting

The role is therefore more focused on creating qualified sales opportunities than simply making calls.

Compensation Salary: ₹10,000 – ₹20, 000per month

Incentives: Performance-based incentives on qualified appointments / conversions.

- Why Join RESTORE?Opportunity to work in the growing corporate gifting segment.
- Direct exposure to B2B sales and corporate decision-makers.
- Performance-based incentives.
- Opportunity for growth into an Inside Sales / Business Development role.

📌 Telecaller Cum Computer Operator (Mumbai)
🏢 Promage Innovations
📍 Mumbai

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