Company Description

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.

The world is how we shape it.

Job Description

• Application/Production Support in 24X7 model. Production support experience(better if has some managed services exposure also)
• Should be able to work on L2/L3 support having good analytical and diagnostic and RCA ability.
• Application patching and upgrade experience.




• Monitoring service interruption alerts and troubleshooting them as per SLA.
• Addressing live issues and resolving them within pre-defined SLAs with improved productivity and quality.
• Familiarization of ITIL concepts and experienced in use of service management tool like ServiceNow, etc.
• Should be good in prioritizing the tasks and allocating within the team members

The role requires ability to engage with Client directly and to work in a team with a greater level of independence and ownership.
Total Experience Expected: 04-06 years

Qualifications

• Unix – Good knowledge on Unix OS and its commands along with scripting skills
• Linux – knowledge of Linux commands.
• SQL- Valuable knowledge of SQL and Database concepts.
• Putty, Toad.
• Basic networking concepts. Protocols – FTP, sFTP, TCP/IP etc is desirable
• Hands-on experience with B2Bi tools (e.g., Axway B2B, Seeburger, etc.), including Prior experience in ha

📌 AxwayB Module Lead (Noida)
🏢 Sopra Steria
📍 Noida