Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you’ll be a part of bringing humanity to business. #experienceTTEC
Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM
Interested in Relocating? Virtual interviews accepted as well
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll




• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only

What You Bring to the Role
• 1 year or more customer service experience – Freshers welcome to apply
• Great written communication skills including grammar and spelling
• High School Diploma
• Computer savvy
• Flexibility to work in a 24/7 environment

What You Can Expect
• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes...all the competitive compensation, performance bonus opportunities, and perks you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through

📌 Chat Customer Service Representative (Ahmedabad)
🏢 Percepta
📍 Ahmedabad