Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

IT Support Engineer I
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a IT Support Engineer I, you’ll play a vital role in delivering exceptional technical support that keeps our employees productive, connected, and supported. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

OPPORTUNITY HAPPENS HERE — REALIZE YOURS
Alongside the best and the brightest, you will regularly:
• Serve as a trusted technical resource, resolving hardware, software, connectivity, and application issues that ensure a seamless employee experience.

• Manage and prioritize incoming support requests, balancing multiple cases while delivering timely updates and outstanding customer service.





• Partner across IT and business teams to troubleshoot complex issues, coordinate escalations, and drive solutions that improve operational performance.

• Support and administer key technologies including Microsoft 365, Active Directory, SharePoint, telephony platforms, Azure Virtual Desktop, and endpoint management tools.

• Help shape the future of IT support by identifying process improvements, creating user-friendly documentation, and implementing best practices that increase efficiency.

• Play a key role in employee onboarding by configuring workstations, systems access, and technical resources that set current hires up for success from day one.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As an IT Support Engineer I, these skills are essential for success:
● Abilities: Strong customer service, communication

📌 IT Support Engineer I (Bengaluru)
🏢 Alegeus
📍 Bengaluru