​We are seeking an experienced and results-driven Sales Manager to drive strategic account growth and customer success in Africa Region. The ideal candidate will combine enterprise sales acumen with account management expertise, owning end-to-end client relationships — from lead generation and acquisition to delivery oversight, renewals, and expansion.

This individual will act as a trusted advisor to clients, ensuring satisfaction, retention, and value realization, while achieving revenue growth and account profitability targets.

Job Responsibilities:

Business Development & Sales

• Identify, qualify, and convert recent business opportunities for Nucleus’s products and services (e.g., FinnOne Neo, FinnAxia, IT Services).

• Generate and manage a robust pipeline of Sales Qualified Leads (SQLs) to meet revenue targets (USD 2M annual target or as defined).

• Execute the complete sales cycle — lead generation, qualification, pitch, proposal, negotiation, and closure.

• Collaborate with Marketing for campaigns, events, ABM initiatives, and lead generation activities.





• Develop customized value propositions, presentations, and proposals aligned with client needs.

• Analyze regional markets, competition, and trends to formulate and execute sales strategies.

Account Management & Customer Success

• Own the end-to-end customer relationship — ensuring satisfaction, retention, and engagement.

• Drive Voice of Customer (VOC), NPS improvements, and proactive management of at-risk (RED) accounts.

• Manage renewals, upselling, and cross-selling opportunities.

• Plan and lead customer engagement activities, such as events, meetups, and milestone celebrations.

• Ensure seamless onboarding of new clients and transition to delivery teams.

• Act as a single point of contact between customer stakeholders and internal delivery teams.

Account Strategy & Growth

• Develop and execute account growth plans aligned with customer and organizational goals.

• Drive account retention

📌 Senior Manager Sales (Noida)
🏢 Nucleus Software Exports
📍 Noida