Position Overview

Job Title
AthenaHealth Specialist – Remote (Offshore)

Reports To
Executive Director of Operations

Location
Remote (Offshore) — must work U.S. Central Time hours

Schedule
Monday–Friday, 7:00 AM – 4:00 PM CST

Employment Type
Full-Time, Independent Contractor

Experience Level
3–5 years athena experience

Position Summary

Generation Clinical Partners (GCP), based in St. Louis, is a physician-led medical practice exclusively dedicated to caring for frail elderly residents in senior living communities, including skilled nursing, long-term care, and assisted living settings. We are seeking a remote, offshore athenaHealth specialist with 3–5 years of experience to serve as our resource and support on athena, maximizing efficiency, maintaining compliance and supporting clinical and administrative staff. This is a dedicated remote role requiring full availability during core U.S. business hours (CST) to support providers and staff in real time.

Key Responsibilities





• Serve as the main point of support and resource for clinicians and staff with questions and issues related to athena primarily but also PCC and MatrixCare.

• Train new clinicians in athena workflows and our practice processes like incorporating digital on-calls, voice to text, census management, etc

• Set up current practices, location and departments in athena as we expand to different states

• Structure and manage targeted training, new releases/deployments by athena, compliance, quality metrics

• Monitor clinical documentation for accuracy, completeness, and compliance gaps in athena to identify additional training opportunities

• Be available and responsive via Google Meet and athenaText throughout the workday for real-time support

• Assist with Promoting Interoperability and other ACO initiatives

Athena Platform Knowledge Required

Core Clinical Workflow

• Clinical charting, compliance tracking, and e-prescribing within athenaClinicals

• Evaluation and Management (E&M;) coding

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