Role: Software Quality Engineer II
Location: Chennai - Hybrid (3 days in office per week)

Job Summary

As a Software Quality Engineer II, you will serve as a senior quality engineering qualified responsible for driving testing strategy, automation excellence, and release confidence across complex Salesforce and Agentforce implementations. You will play a critical role in ensuring scalable, high-quality solutions by partnering with product, engineering, architecture, and business teams throughout the software development lifecycle.

This role requires advanced expertise in test planning, automation strategy, risk management, integration testing, AI solution validation, and quality governance. The successful candidate will be recognized as a trusted quality leader who influences engineering practices and continuously improves quality outcomes.

Key Responsibilities

Quality Strategy & Test Leadership

• Define comprehensive testing strategies for Salesforce, Agentforce, and integrated enterprise solutions.

• Lead test planning activities across multiple initiatives and releases.





• Establish quality objectives, coverage models, and release-readiness criteria.

• Identify quality risks early and drive appropriate mitigation strategies.

• Provide informed recommendations regarding release readiness and production deployment decisions.

Advanced Testing & Engineering

• Design and oversee test coverage for complex end-to-end business processes.

• Lead integration, API, data validation, and cross-platform testing efforts.

• Validate AI-powered capabilities, including Agentforce workflows, conversational experiences, prompt-driven interactions, guardrails, and decision logic.

• Drive adoption of risk-based testing and quality engineering best practices.

Automation & Innovation

• Lead development of scalable automation frameworks and continuous testing solutions.

• Improve automation coverage, execution efficiency, and quality metrics.

• Introduce AI-assisted t

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