Job Description:
Role Overview

The ServiceNow Developer translates business requirements into secure, maintainable platform solutions. The role covers configuration, scoped application development, workflow automation, integrations, data management, testing, releases, upgrades, production support, and continuous improvement.

Core Responsibilities

• Configure and develop ServiceNow applications, tables, forms, fields, client scripts, business rules, UI policies, catalog items, workflows, and platform components.
• Use Flow Designer, Playbooks, UI Builder, Service Portal or Workspaces, Integration Hub, Platform Analytics, and Automated Test Framework where appropriate.
• Build and support REST/SOAP integrations, scripted APIs, authentication patterns, data imports, transform maps, and validation controls.
• Write, review, troubleshoot, and maintain JavaScript and Glide-based code using secure and maintainable platform patterns.
• Participate in estimation, technical design, peer review, testing, defect resolution, deployment, release validation, and production support.




• Maintain technical documentation and follow ServiceNow development standards, security guidance, source-control practices, and governance processes.
• Support application promotion across instances, regression testing, clones, patches, family upgrades, and post-deployment validation.
• Reduce unnecessary customization and technical debt while improving performance, automation, reuse, and upgradeability.

Required Skills and Qualifications across levels

• Hands-on ServiceNow design, configuration, development, testing, and implementation experience.
• Experience in Customer Service Management (CSM) is Mandatory.
• Experience in Financial Services Operations (FSO) is nice to have.
• Solid JavaScript and Glide scripting skills, with knowledge of platform architecture and development best practices.
• Experience with workflows, Flow Designer, forms, catalog items, business rules, client scripts, UI p

📌 ServiceNow Developer (Hyderabad)
🏢 DXC Technology
📍 Hyderabad