Job Summary

We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.

Key Responsibilities

• Gather, analyze, and document business requirements from clients

• Understand existing business processes and suggest process improvements

• Prepare functional requirement documents (FRD) and workflows

• Coordinate with Zoho implementation and development teams

• Support implementation, testing, and UAT activities

• Ensure delivered solutions meet client expectations and business needs

• Provide client training and post-implementation support when required





• Maintain clear documentation and reports for all projects

Requirements
Required Skills

• Strong analytical and problem-solving skills

• Excellent communication and documentation skills

• Valuable understanding of business processes and workflows

• Ability to manage multiple requirements and priorities

• Attention to detail and structured thinking

• Team coordination and stakeholder management skills

Qualifications

• Bachelor’s degree in Business, IT, or a related field

• 1–3 years of experience as a Business Analyst (SaaS/IT preferred) (If any)

• Experience with Zoho or similar business software is an advantage (If any )

📌 Business Analyst (India)
🏢 Trigya Innvoation
📍 India