• Act as the CCB liaison for records and information management, coordinating with central teams and Records/Information Management partners.

• Promote consistent adoption of controls for records governance framework for unstructured data (e.g., proper classification, storage, retention, and defensible disposition).

• Support implementation and ongoing execution of records controls in business processes, platforms, and shared repositories.

• Provide guidance, training, and communications to increase awareness and adherence to recordkeeping expectations.

• Monitor issues and risks (e.g., gaps in recordkeeping, storage hygiene, retention exceptions), track remediation actions, and escalate as needed.

• Assist with audits, exams, inquiries, and internal assessments by coordinating evidence gathering and status updates.

• Support with user tools and intelligent solution's governance practices and implementation of period supplemental controls requirements

• 5-8 years of experience in process and program management





• High-accountability ownership mindset with a track record of independently driving work from intake through closure, escalating appropriately, and ensuring commitments are delivered on time and to standard.

• Robust stakeholder engagement and influence skills, with experience coordinating across business owners, central teams, information owners, and control partners (e.g., Operational partners, Control Partners, Central Program Managment teamsI) to align on requirements and outcomes.

• Process and program management capability, including building/maintaining workplans, tracking dependencies, managing multiple parallel deliverables, and driving adoption of standardized processes.

• Issue escalation and remediation support experience, including triaging exceptions, coordinating root-cause discussions, documenting actions, tracking remediation milestones, and validating closure evidence.

• Ability to operate effectively in governance forums, includ

📌 Associate - Process Manager (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru