02 Oct
|
Oracle
|
Bengaluru
Key Skills
• Change Agility
• Shows willingness to adjust to changing work environments
• Mastering Complexity
• Assimilates and evaluates new data and facts in a timely manner to support effective decision-making
• Communicating for Impact
• Builds credibility by contributing expertise and provides accurate and relevant information in a timely manner
• Creates easy to understand and accurate business communications
• Collaboration
• Values diverse thinking and seeks to understand different perspectives and cultures
• Demonstrates value as a team player both within and across teams
• Performance drive and Execution
• Demonstrates attention to detail in all aspects of work
• Acts with a sense of urgency and confidence to deliver quality work in a timely manner
Basic Requirements
• Graduate/Post Graduate with 0 to 2 years of experience
• Adaptable to work in shifts
• Candidates fluent in AI usage would be preferred
Responsibilities
Job Responsibilities
• Perform data entry, record verification,
validation of policies in alignment with current business practices and Desk Manuals - HW/License/Cloud/Support Renewal/Edu
• Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution
• Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
• Adherence to compliance guidelines including SOX, internal & external compliance audits
• Constantly strives to enhance technical and process knowledge; participate in assessment programs-updates, LLC, etc.
• Meet the defined KPIs-Input Quality, Output Quality, Efficiency & Turn Around Time
• Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)
This role reports into Assistant Manager/Deputy Manager/Manager
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📌 Accounting Support-Fin (Bengaluru)
🏢 Oracle
📍 Bengaluru