Join a dynamic team where your ServiceNow expertise will shape innovative solutions and accelerate your career growth. Be part of a cooperative environment focused on impactful technology delivery.
As a Software Engineer III at JPMorgan Chase within the AI/ML & Data Platforms team, you will design and deliver scalable ServiceNow solutions that support our business objectives. You will collaborate with cross-functional teams to translate requirements into technical outcomes and contribute to a culture of continuous improvement. Your work will directly impact our ability to deliver exceptional services and drive operational efficiency. We value your technical leadership and commitment to quality.
Job responsibilities
• Design, develop, configure, and customize ServiceNow applications, modules, and custom apps (App Engine Studio/ServiceNow Studio)
• Build scalable solutions following ServiceNow best practices and platform capabilities
• Write and maintain JavaScript/Glide-based code, including Script Includes and secure coding standards
• Create and maintain platform artifacts:



Business Rules, Client Scripts, UI Policies/Actions, ACLs, Scheduled Jobs, Flow Designer, and Workflows
• Develop integrations: Scripted REST APIs, REST/MID Server integrations, and third-party system interfaces
• Implement and customize core solutions: ITSM, HRSD, CSM, CMDB, and Service Portal/Employee Center
• Develop Service Catalog capabilities: Catalog Items, Record Producers, Order Guides, and complex catalog workflows
• Configure operational processes: Notifications, Email Scripts, SLAs, Approval Workflows, and Knowledge Management
• Design/optimize CMDB, Discovery, and Service Mapping; troubleshoot issues, improve performance, and lead upgrades, clone management, and instance governance; leverage enterprise-authorized AI coding assist tools with validation (peer review, testing) and share reusable patterns/automation improvements
• Leverages enterprise-authorized AI coding assist tools

📌 Software Engineer III (Hyderabad)
🏢 JPMorgan Chase
📍 Hyderabad