Publication date : Sep 30, 2026, 12:00AM
Orange Business is here
About usJoin us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic setting to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the rolemission / role purpose
•To provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network performance business objectives
•To provide next level technical assistance on the reactive incidents raised by global customer service centers and contribute to targeted customer satisfaction.
key result / decision areas (outcomes)




•To gain and apply technical and soft skills as per individual objectives
•To achive functional KPI targets
•To contribute to customer satisfaction and Network Performance KPI targets

About you
knowledge and abilities
•Excellent knowledge of communication standards and OSI/commercial protocols as follows:
Network Technologies – IP-MPLS, ISP (Open Transit) Netowrk, IMN Services , IS-IS, OSPF, BGP4, M-BGP, U-NNI, Type A/B/C NNI,
Basic understanding of SDWAN, SDN network and Segment Routing
•Professioanl level knowledge and hands on troubleshooting experience on more than one of the following technologies:
•CISCO ASR/IOS Routers /,
•Cisco Catalyst Switches
•Juniper Routers
•NSO and similar nerowrk orchestration tools
•Network & Service Provisioning of mpls VPN, IPsec, GRE and other IP services over internet/mpls.
•Excellent Analytical and trouble-shooting skills
•Good understanding of Telecom Service providers

📌 Engineer - Advanced Support (Gurugram)
🏢 Orange Business
📍 Gurugram