Position: Customer Service / Chat Support Executive
Salary Details :
For international Chat Process - 23,000 per month CTC & In-Hand 19000 per month
Eligibility Criteria
- Minimum qualification: 10+2 (Higher Secondary) or above
- Freshers and experienced candidates can apply
- Valuable communication skills in English are mandatory
Work Schedule
- Rotational Night Shifts
- Candidates must be comfortable working in any night shift
- 5 days working & 2 Rotational Weekly Offs
Job Responsibilities
- Handle inbound customer calls / Chat professionally
- Resolve customer queries and provide appropriate solutions
- Maintain high standards of customer service and customer satisfaction
- Accurately document customer interactions and resolutions
- Accurately document customer interactions and follow company guidelines
Selection Process
1. HR Round
2. Assessment Test
3. Managerial round
📌 Chat Support Executive (Kolkata)
🏢 Red Hibiscus Info Solutions
📍 Kolkata
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