*Receptionist cum Hostess*

*Job Overview & Position Details**Role Attribute*Details*Position Title*Receptionist cum Hostess*Location*Mahalaxmi*Reporting To*Vice President (VP)*Department*Front Office / Administrative Services*Experience Preferred*1–3 Years (Real Estate sector preferred)

*Job Summary*We are seeking a refined and dynamic *Receptionist cum Hostess* responsible for creating a flawless first impression. In this role, you will welcome clients, manage front-desk operations, and deliver exceptional customer service. You will serve as the ambassador of our office culture—greeting visitors, assisting the sales team with client flow, coordinating key appointments, and ensuring the reception and waiting areas consistently reflect the company’s qualified image.

- *Key Responsibilities**Client Relations & Hostess Duties*Welcome and greet all clients, high-profile visitors, and business associates in a warm, professional, and courteous manner.
- Offer and manage refreshment services to ensure client comfort while waiting for appointments.
- Maintain complete confidentiality regarding visiting guests, customer information, and corporate operations.
- *Front Desk & Communication*Efficiently manage the front desk and attend to walk-in inquiries.
- Answer, screen, and route incoming phone calls and emails to the appropriate personnel.
- Maintain meticulous visitor logs, customer databases, and appointment schedules.
- Coordinate incoming and outgoing courier services, mail distribution, and general office correspondence.
- *Sales & Administrative Support*Assist the sales team by coordinating customer appointments, managing client flows, and scheduling site visits.
- Provide prospective clients with accurate, high-level information regarding real estate projects before directing them to sales representatives.




- Support administrative operations including document filing, records management, photocopying, and paperwork processing.
- Assist in organizing client events, site showcases, and promotional activities.
- Coordinate smoothly with internal departments to maintain high standards of office service.
- *Desk & Lounge Presentation*Maintain immaculate cleanliness, order, and visual presentation across the reception and guest lounge areas.
- Ensure all promotional collateral, project brochures, and visitor registers are neat, updated, and accessible.

- *Required Qualifications & Competencies**Background & Education**Education:* Bachelor’s degree or equivalent professional qualification.
- *Experience:* 1–3 years of experience as a Receptionist, Front Desk Executive, Hostess, or Customer Service Executive (prior experience in the Real Estate domain is highly preferred).
- *Key Skills & Abilities**Communication:* Excellent verbal and written English communication skills; professional telephone and front-desk etiquette.
- *Interpersonal Skills:* Pleasant personality with a poised appearance, warm demeanor, and customer-first attitude.
- *Organization:* Strong multitasking, prioritizing, and time-management capabilities in a fast-paced environment.
- *Software Proficiency:* Competency in MS Office (Word, Excel, Outlook) and standard office computer applications.

If the above-mentioned profile Suits, your requirement then please send us your CV with the following Details.

*Position looking to apply:*

*Experience in yrs:*

*Current / Last Salary (CTC):*

*Expected Salary (CTC):*

*Notice Period:*

*Residence Location (Nearest Railway Station Name & East or West):*

*Are you currently working? Yes/No*

If Yes Reason for looking job change.

If No Reason for last job left.

Thanks & Regards,

*Swapnil Gadkari*

*Contact:* +91 (phone hidden)

📌 Receptionist Cum Hostess (Mumbai)
🏢 Sonali Enterprises
📍 Mumbai