Job Title: ServiceNow Practice Head (Global)
Location: India, Remote
Job Type: Full-Time
Experience: 10+ years

Job Summary:
Timus Consulting is seeking a visionary leader to build and lead our Global ServiceNow Practice from the ground up. You will define the strategy, establish our partnership with ServiceNow, build the team, create delivery frameworks, and drive go-to-market success.
This role is about starting, shaping, and scaling — from securing the first clients and projects to positioning Timus as a trusted ServiceNow partner worldwide. If you’re an entrepreneurial leader who thrives on building practices, driving growth, and delivering impact, we want to hear from you.

Key Responsibilities:

Portfolio & Offering Development
• Define and evolve the ServiceNow portfolio across ITxx, HRSD, CSM, IRM, SPM, AI and industry-specific solutions.
• Develop differentiated offerings, IPs, accelerators, and frameworks to enhance go-to-market strategies.
• Align portfolio development with ServiceNow’s roadmap, client needs, and market trends.

Innovation & R&D;




• Establish global ServiceNow Centers of Excellence (CoEs) and innovation hubs.
• Incubate next-generation solutions using AI/ML, automation, cloud-native approaches, and industry-focused workflows.

Sales Enablement
• Partner with sales and account teams to shape pursuits with ServiceNow expertise and innovation.
• Provide solution leadership and thought leadership during key client engagements and deal cycles.
• Create reusable solution artifacts, playbooks, and collateral to accelerate sales conversion.

Partner & Alliance Management
• Strengthen strategic partnerships with ServiceNow and complementary ecosystem partners.
• Define and execute joint go-to-market initiatives with ServiceNow and hyperscalers.
• Influence ServiceNow’s roadmap and joint innovation agenda through robust alliance management.
• Oversee the retention of Elite status with ServiceNow driving our ambition of attaining Global Elite partner

📌 ServiceNow Practice Head (India)
🏢 Timus Consulting services
📍 India