Role:Program Lead
Skill: PMO
Experience: 4 years to 10 years
Job Location: Magnum, Chennai
Shift Timing:-US Shift

Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA

Must Have Skills:
• The Program Lead is responsible for ensuring operational excellence, stakeholder satisfaction, governance compliance, resource management, and continuous improvement.
• The role acts as the primary liaison between client leadership, internal teams, and support functions to drive business outcomes, service quality, and strategic initiatives.
• BPO Experience
• Valuable communication skills.

Good to Have:
• Client handling
• Presentation skills
• Drive deliverables through delivery governance.
• Ensure deliverables through stakeholder follow-up.
• Track deliverables with delivery leads.
• Drive execution with delivery leads.
• Ensure timely delivery outcomes.
• Client visit handling
• To provide regular updates to Top leadership
• Calibrate along with Lead managers, team leads,



and operational teams
• PMO Knowledge (Including commercials)
• Drive Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and leadership discussions.
• Manage risks, dependencies, and mitigation plans through RAID logs.
• Monitor quality, productivity, accuracy, and process compliance.

Job Requirement:

Essential Requirements:

The Program Lead is responsible for ensuring operational excellence, stakeholder satisfaction, governance compliance, resource management, and continuous improvement. The role acts as the primary liaison between client leadership, internal teams, and support functions to drive business outcomes, service quality, and strategic initiatives.

Desired Requirements: Program Management

Key tasks and responsibilities:
• Excellent communication (Oral / Written) ü Client handling Presentation skills Drive deliverables through delivery governance. Ensure deliverables through stakehold

📌 Program Lead (Chennai)
🏢 Tata Consultancy Services
📍 Chennai