Job Description

Ciklum is looking for a Senior Delivery Manager to join our team full time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About The Role

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities

• Own the delivery plan, sprint cadence, milestones and dependency map across parallel workstreams
• Run delivery governance: weekly status, steering committee updates, the RAID log and financial tracking
• Manage scope against the contractual baseline, and raise and negotiate change requests when work moves outside it
• Lead and coordinate architects, engineers, AI and conversation designers, business analysts and QA, including planning when people join and roll off




• Chase and escalate client dependencies such as system access, environments, data and sign-offs, and clear blockers early
• Build and maintain relationships with client sponsors, product owners and system owners
• Plan and run user acceptance testing, defect triage, release readiness, go-live and hypercare
• Agree acceptance criteria upfront and tie milestone sign-off to them
• Set up how benefits will be measured after go-live, in agreement with the client
• Make sure the team meets client onboarding, access and security requirements, including leaver and access audits

Requirements

• Agile delivery across workstreams that move at different speeds, such as platform build and product or conversation design
• Programme planning across parallel streams, including critical path and dependency management
• Executive stakeholder management and clear, early escalation
• Risk, issue and change management
• Test and r

📌 Senior Delivery Manager (Chennai)
🏢 Ciklum India
📍 Chennai