Job Description

Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most cutting-edge banks.

As a Product Manager within SMB Client & Frontline Experiences (SMB CFX), you will be responsible for defining the product vision, strategy, and roadmap for Business Banking capabilities that support banker productivity, client engagement, and relationship growth.

You will work closely with cross-functional partners across Product, Technology, Design, Data & Analytics, Operations, Risk, Controls, and frontline stakeholders to deliver solutions that improve the banker and client experience while achieving business objectives.

The Engage & Deepen Area Product is responsible for capabilities that help bankers prepare for, engage with, and follow up with clients more effectively. This includes banker workflow experiences, client communications, content enablement, prospecting and research tools, meeting and engagement capabilities, and interaction visibility across the banker journey.

The Product Manager will partner across Product,



Technology, Design, Data & Analytics, Marketing, National Sales, Operations, Risk, and Controls to deliver integrated experiences that reduce workflow fragmentation, improve banker productivity, and create a more connected end-to-end client engagement experience. This includes both internally developed capabilities and strategic vendor platforms supporting frontline employee effectiveness.

Job Responsibilities

• Partner with Area Product Owner and Product Managers to develop a product strategy and product vision that delivers value to our business clients and frontline teams
• Identify, implement and monitor continuous process improvements across the area product
• Ensure adherence to risk and quality controls as well as promote cross-product engagement
• Lead team members across the quad to conduct discovery efforts and research to uncover solutions and integrate them into the product

📌 Product Manager (Hyderabad)
🏢 JPMorganChase
📍 Hyderabad