02 Oct
|
The Standard India
|
Bengaluru
02 Oct
The Standard India
Bengaluru
The next part of your journey is right around the corner — with Standard India
A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, creative technologies that support the needs of our customers. Our high-performance culture, focused on operational excellence, thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?
Job Summary
HR Operations Analysts are responsible for ensuring that day-to-day HR Service Center operations are running smoothly. As the most senior individual contributors in the HR Service Center, they are responsible for having deep knowledge in the areas they support serving as subject matter experts in one or more of the following areas: customer service India labor laws and processes, benefit programs, HR policies, background verification,
reporting and HR transaction processing.
HR Operations Analysts train HR Service Center Representatives and/or HR Operations Specialists and serve as the first line of escalation when questions, concerns, or complex issues arise. They are responsible for collecting and reporting metrics on operations, identifying opportunities for process improvement, and working with the HR Service Center Manager to ensure that HR customers are served efficiently and effectively.
Principal Duties and Responsibilities: (List essential functions of the job and approximate percentage of time spent on each activity; describe what must be accomplished, not how it must be done.)
30% Analysis & Process Improvement – Lead and/or participate in resolution of complex issues by collaborating with key partners from other departments and exercising critical thinking skills. Maintain metrics on operational work and use data to identify impr
📌 HR Operations Analyst (Bengaluru)
🏢 The Standard India
📍 Bengaluru