Role: Operational Management
Experience: 10 Year+
Location: Noida 63
Note: We Looking Only Immediate Joiner

Job Summary
We are looking for a proactive and experienced Operations Manager to oversee the day-to-day operations of our co-working space. The candidate will be responsible for ensuring smooth facility operations, excellent member experience, team management, vendor coordination, and adherence to company standards.
The ideal candidate should have strong leadership, communication, problem-solving, and organizational skills, with a customer-first and hands-on approach.

Key Responsibilities
1. Centre & Facility Operations
• Manage the daily operations of the co-working centre.
• Ensure the workspace is clean, safe, well-maintained, and fully operational.
• Conduct regular inspections of facilities, meeting rooms, common areas, utilities, and equipment.
• Coordinate preventive and corrective maintenance.
• Ensure proper opening and closing procedures.

2. Client & Member Management
• Ensure a high-quality experience for members, clients, and visitors.
• Handle client queries,



complaints, escalations, and service requests promptly.
• Manage client onboarding and workspace readiness.
• Build solid relationships with existing members and improve client retention.
• Monitor member satisfaction and identify areas for improvement.

3. Team Management
• Supervise front-desk, housekeeping, security, and support staff.
• Prepare staff schedules and allocate daily responsibilities.
• Monitor attendance, performance, productivity, and discipline.
• Train and guide team members on operational and customer-service standards.
• Conduct regular team meetings and performance reviews.

4. Vendor & Procurement Management
• Coordinate with housekeeping, security, maintenance, internet, and other service vendors.
• Ensure vendors meet agreed service levels and timelines.
• Manage procurement of office supplies, consumables, and operational requirements.
• Maintain vendor records

📌 Operational Management || 10 Year + || Noida || Only Immediate Joiner
🏢 Innova ESI
📍 Noida