Introduction
IBM is seeking a strategic and operationally excellent professional to serve as Global eDiscovery Manager, supporting the transformation and daily leadership of IBM's global eDiscovery program. This is a critical role that will partner closely with the Global eDiscovery Senior Manager to modernize service delivery, drive operational excellence, and advance the use of technology across IBM's litigation, investigation, and regulatory matters.
The Global eDiscovery Manager will serve as the second-in-command for the eDiscovery function, providing hands-on leadership, tactical execution, and strategic support across all aspects of the program. This role requires a collaborative leader who can manage complex workflows, lead cross-functional teams, and serve as a trusted advisor to internal and external stakeholders.
The Global eDiscovery Manager will report to the Global eDiscovery Senior Manager within the Legal Operations organization.
The ideal candidate combines deep hands-on eDiscovery expertise with solid program management, technology evaluation, vendor management,
and process improvement experience. The role requires the ability to operate strategically while remaining engaged in complex case matters.
Your Role And Responsibilities
Key Responsibilities :
Discovery Program Operations
• Serve as the operational lead for the Global eDiscovery program, leading the day-to-day eDiscovery operations across the full eDiscovery lifecycle.
• Provide leadership and oversight to Program Managers, technical resources, vendors, and external service providers as needed.
• Drive consistency, defensibility, and quality across all discovery workflows.
• Monitor program-level metrics, reporting, and performance indicators.
• Identify opportunities for operational improvements and cost optimization.
• Act on behalf of the Global eDiscovery Senior Manager as may be required.
Strategic Program Support
• Partner closely with the Global eDiscovery Senior Manager
📌 Global eDiscovery Manager (Bengaluru)
🏢 IBM
📍 Bengaluru