The Lead Associate – MGPP Control tower Operations will own end-to-end vendor Operations & catalog , listing activities which includes Marketplace Growth & Partner Platform / Group Purchase Program. This role is central to ensuring smooth month-on-month order management flow , order breaches , order recoconciliations , catalog builds, proactive vendor management, and monitor tower control to minimize vendor breaches and SLA misses, while driving timely and error-free catalog go-lives.

Key Responsibilities

Vendor Management
• Own vendor onboarding, coordination, and day-to-day relationship management for assigned vendor tower(s)
• Track vendor performance against defined SLAs/KPIs and drive corrective action plans for underperformance
• Act as the primary point of contact for vendor escalations, ensuring timely resolution
• Conduct periodic vendor reviews (weekly/monthly) to align on catalog pipeline, issues, and improvement areas

Catalog Building (Month-on-Month)
• Plan, execute, and monitor monthly catalog build targets across categories/vendors
• Ensure catalog inputs (images,



content, pricing, attributes) meet quality and compliance standards before go-live
• Coordinate with cross-functional teams (content, pricing, category, tech) to unblock dependencies impacting catalog volume
• Maintain trackers/dashboards for catalog build status, pendency, and aging

Tower Control & Breach Management
• Own tower-level control mechanisms to proactively identify risks of vendor SLA/TAT breaches
• Set up early-warning triggers and daily/weekly control checks to curtail breaches before they occur
• Perform root-cause analysis on breaches and implement preventive/corrective measures
• Publish breach/compliance reports to stakeholders and drive closure of open action items

Catalog Go-Live
• Coordinate end-to-end catalog go-live activities, ensuring accuracy, completeness, and timeliness
• Conduct pre-go-live audits/QC checks to catch and resolve errors before publishing
• Man

📌 Lead Associate (Bengaluru)
🏢 Myntra
📍 Bengaluru