Summary

Lead strategic business initiatives for Novartis Group and Executive Committee to maximize business value and long-term competitive advantage. Responsible for planning and delivering high-impact projects around key products in major markets, building organization-wide leadership capabilities, and managing external consultants for capability development programs.

About The Role

Major Accountabilities

• Lead Business Process Excellence and Transformation Projects: Independently lead AI-enabled and process improvement initiatives, ensuring successful delivery, governance, risk management, and value realization
• Drive Process Intelligence Initiatives: Lead process mining and intelligence engagements using Celonis to identify opportunities, generate insights, and enable measurable business improvements
• Enable AI Adoption Across Business Processes: Identify, frame, and promote AI, GenAI, and Agentic AI opportunities throughout the process excellence lifecycle
• Advise Global Process Owners and Business Leaders:



Partner with GPOs and business stakeholders to develop transformation roadmaps aligned to process performance objectives and value drivers.
• Facilitate Value Discovery and Business Case Development: Define problem statements, value hypotheses, success measures, and adoption considerations for AI-enabled initiatives.
• Bridge Business and Technology Teams: Act as the key interface between process teams and DDIT/technology partners to ensure alignment on scope, governance, and expected outcomes.
• Build Organizational AI Capability: Strengthen the BPE AI Community of Practice through knowledge sharing, workshops, demonstrations, and reusable guidance materials.
• Advance Standards and Thought Leadership: Incorporate external best practices and contribute to enterprise governance, standards, and AI-enabled process excellence capabilities.

Minimum Requirements

• Experience in Process Excellence or Transformation: Proven experience driving end-to-end p

📌 Associate Director (India)
🏢 Novartis India
📍 India