Broad outline of the Role

As an AI Software Developer, you will design, develop, and own end to end AI solutions for Dark NOC, an AI driven automation platform for customer operations support. You will be responsible for full stack AI development, covering model integration, application logic, APIs, workflows, and production readiness.
In this role, you will work closely with the Project Manager to translate business and operational requirements into scalable, reliable, and automated AI capabilities. You will build and productionize solutions leveraging LLMs, NLP, RAG based systems, and automation workflows to enable proactive issue detection, intelligent troubleshooting, and autonomous operations.
You will take complete ownership of the development lifecycle from design and implementation to testing, deployment, and optimization ensuring the Dark NOC platform delivers secure, cost efficient, measurable, and SLA aligned AI automation for enterprise customer operations.

Location: Preferably Pune (Location can be discussed)

Minimum Qualifications & Experience




• Bachelor’s degree in computer science / AI / Data Science engineering
• 5–10 years of experience

Core Knowledge & Skills
• Proficiency in Python programming
• Strong experience developing AI-driven automation solutions using LLMs/NLP (LLaMA, Mistral, Falcon, Claude Sonnet) and RAG-based architectures
• Hands-on knowledge of LangChain / LlamaIndex; prompt engineering; function calling; embeddings, including prompt design, validation, and response quality evaluation
• Experience integrating AI models using LLM function/tool calling APIs for automated decision-making and actions
• Strong programming skills in Python, Node.js, or building scalable APIs and services

Solid hands-on experience with REST and gRPC APIs, including:
• HTTP status codes
• Payload structures
• Rate limiting
• Retries
• Error handling

MLOps / DevOps:
• Git
• CI/CD (GitHub / GitLab / Azure DevOps)
• Docker
• Kubernetes
• API gateways

📌 AI Software Developer Role (Pune)
🏢 Tata Communications
📍 Pune