COMPANY DESCRIPTION : GarageWalle is a technology-driven startup transforming the two-wheeler servicing industry through a smart franchise network and a unified spare-parts platform that delivers standardized, efficient service. By combining technology with operational excellence, we make vehicle maintenance more convenient, transparent and reliable — building a scalable ecosystem that empowers local entrepreneurs while enhancing the experience for two-wheeler owners across India.
ROLE & RESPONSIBILITIES
■ Handle outbound customer calls and follow-ups with prospective customers.
■ Follow up on customer leads and inquiries in a timely manner.
■ Explain service offerings, pricing, and promotional campaigns to prospective customers.
■ Convert customer inquiries into confirmed service bookings.
■ Handle customer objections and address concerns effectively.
■ Maintain accurate customer records and update lead status in the CRM system.
■ Coordinate with the operations team for service scheduling and vehicle pickups.
■ Coordinate with franchise teams to ensure smooth service delivery.
■ Achieve monthly, quarterly and annual targets.
■ Build and maintain robust customer relationships to ensure a high level of customer satisfaction.
■ Handle day-to-day operational responsibilities.
■ Ensure cross-functional team coordination for seamless service execution.
■ Prepare daily sales and lead management reports.
REQUIRED SKILLS
■ Knowledge of MS Office.
■ Strong customer handling and follow-up skills.
■ Positive attitude with a problem-solving mindset.
■ Explicit, confident communication.
■ Comfortable working with CRM and digital tools.
Interested candidates can share their updated resume/profile via:
Email:
[email protected]
WhatsApp: +91 92019 86299
📌 Telesales Executive (Indore)
🏢 GarageWalle
📍 Indore