Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

• Oversee daily housekeeping operations and ensure all guest rooms and public areas maintain the highest standards of cleanliness and presentation in accordance with Fairmont's quality guidelines
• Supervise, train, and mentor housekeeping staff, conducting regular inductions and performance evaluations to foster a culture of excellence and career development




• Conduct thorough room inspections and quality audits to verify compliance with established cleaning standards and address any deficiencies promptly
• Manage inventory levels of cleaning supplies, linens, and equipment, ensuring cost-effective procurement and optimal stock availability
• Coordinate with maintenance and engineering departments to address repairs, maintenance issues, and ensure timely resolution of guest-reported concerns
• Respond to guest requests and complaints with professionalism and courtesy, implementing service recovery measures to enhance guest satisfaction
• Maintain comprehensive records and reports on housekeeping activities, including occupancy rates, staffing schedules, and maintenance logs
• Ensure strict adherence to health, safety, and hygiene regulations, including proper handling of chemicals and waste management procedures
• Plan and execute deep cleaning projects and seasonal maintenance tasks to preserve the propert

📌 Housekeeping Executive (Kolkata)
🏢 Fairmont Hotels & Resorts
📍 Kolkata