Redfaire is a rapid-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.

We are problem solvers and trusted advisors and are committed to developing long-term, mutually beneficial partnerships with our customers. Our customers work in many industries and range from, large-scale multinationals to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage.

Role Description:
Working as part of the Redfaire Technical Services team, this role will provide primary infrastructure support, ensuring customer systems (hosted in cloud or on-premise) are protected and healthy.
In addition to providing on-going administration and housekeeping, the role also requires competence in networking, virtualisation and cloud technology,



including but not limited to provisioning new server infrastructure and allocating compute resources, namely disk, memory and CPU.

The candidate should have excellent verbal & written communication skills in English & proven analytical and problem-solving skills in a complex technical environment. The candidate will also need the ability to work with a mix of remote and office-based resources. This role will support US business hours.

All resumes must be submitted in English to be considered.

Responsibilities:
• Run and maintain infrastructure instances within cloud or on-premise.
• Troubleshoot technical issues (Cloud, OS, network).
• Keep Customer up to date on the progress via ticketing systems.
• Participate in on-call rota. Work with the Delivery Team to;
• Onboard new customers
• Implement service improvement plans
• Liaise with consultants and other internal departments including the CNC, database, functional support and deve

📌 Oracle Cloud Specialist (India)
🏢 Redfaire
📍 India