- Assist the Accountant in day-to-day accounting and finance activities.
- Follow up with customers/clients for pending and overdue payments through calls, WhatsApp and emails.
- Maintain and regularly update the Outstanding Payment / Receivables Tracker.
- Coordinate with the Sales/CRM team regarding customer outstanding and payment status.
- Share payment reminders and statements with customers as required.
- Track due dates, promised payment dates and actual payment receipts.
- Record and update all payment follow-ups and customer responses.
- Coordinate with the Accounts team for payment reconciliation and receipt confirmation.
- Assist in checking sales invoices, credit notes, debit notes and other basic accounting documents.
- Maintain proper filing and documentation of invoices,
payment records and other accounts-related documents.
- Assist in bank-related entries and basic bank reconciliation as instructed by the Accountant.
- Coordinate with customers regarding invoice discrepancies, missing documents or payment-related queries.
- Prepare daily/weekly reports on outstanding payments and collection status.
- Escalate long-pending or difficult payment cases to the Accountant / Management.
- Assist the Accountant during monthly closing, audit and documentation work.
- Perform other accounts-related duties assigned by the Accountant or Management.