About Rang DeRang De is India's pioneering social peer-to-peer lending platform, committed to making formal credit affordable, accessible and borrower-centric for underserved communities. Founded in 2008, Rang De has spent over a decade reimagining how credit reaches rural India by combining technology, trust and community participation.
Backed in its early years by Mr. Ratan Tata and recognised as a Champion of Change by the Prime Minister of India, Rang De is today an RBI-regulated NBFC-P2P lending platform that connects social investors directly with rural entrepreneurs, farmers and artisans.
Our next chapter is even more ambitious. We are building a nationwide network of AI-enabled Swabhimaan Kendras that use Digital Public Infrastructure to build digital financial literacy, assess credit readiness, provide on-demand access to formal credit and support entrepreneurship through AI-powered community mentors.
We believe the next chapter of financial inclusion will be shaped not just by technology, but by ideas and stories. That's where you come in.
Position
Executive – Partner & Borrower Customer Support
Department
Customer Support
Functional Focus
Partner staff and borrower support; digital / loan app issue management
Location
Remote / as per organisational policy
Reports to
Customer Support Lead / Manager
Experience
0–3 years; fresh graduates with solid communication skills may apply
Role Type
Full-time
Role PurposeThe Executive – Partner & Borrower Customer Support will be the first point of contact for partner staff and borrowers for operational and technology-related support, with a primary focus on the Rang De loan application and related digital journeys.
The role will log, classify, coordinate and follow up every issue through resolution; communicate clearly with the user; maintain the issue record; and provide structured feedback to Impact Operations, Product and Engineering so that recurring problems are fixed at source.
Key Responsibility AreasKey Re
📌 Executive, Partner (India)
🏢 Rang De
📍 India