Role : Associate Director – Human Resources.
Location : Kolkata

The Role
We are looking for a dynamic people leader who understands the - bigger picture- and can balance strategic vision and thought leadership with execution excellence. The incumbent will bring extraordinary focus and expertise in and scaling a dynamic operation and organization focused on the customer-centricity, team growth and well-being and operational rigor. The incumbent will work with senior operations leaders, strategize business goals and execute key HR initiatives and strategy. This is a business of rapid change and the Company seeks the right leader, who is comfortable with change, solid in communication and focused on delivering HR services to our “internal customers” – the employees. He/she must be someone who demonstrates tenacity, possesses exemplary character, is ethical in all matters, and who leads with commitment to excellence.

Key Responsibilities
• The role would involve complete generalist activities, HR initiatives, employee retention, well-being & employee engagement etc for the location.




• Provide strategic thinking and direction to the team and implement the Human Resource strategies effectively and efficiently.
• Provide vision, leadership, planning, and guidance for the development, implementation and management of an effective employee lifecycle.
• Foster and maintain positive relationships with Customer base, serving as an interface between internal (Human Resources) and the business operations leaders to ensure effective delivery of employee processes.
• Drive the continuing development of the team and the integration of HR functions.
• Work closely with the leadership team in the development and implementation of both short and long-term human resources strategies designed to drive business growth, and overall employee engagement.
• Partner closely with the senior leadership team to drive culture change for the location, aligning to the Concentrix cultural values.

📌 Associate Director Human Resources (Kolkata)
🏢 Concentrix
📍 Kolkata