Job Description :

• Crafting, planning and driving the value genera ng roadmaps on the aligned account
• Working with Transformation Services, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual
commitments, deal books and customer priorities;
• Working with Ops leads, Vertical Leads and customers to crate , implement and drive Value Genera ng [VG] roadmaps and/or Transformation on Roadmaps (Digital and Analytics Included);
• Initiating and leading benefit Master Black Belt [MBB] projects that improve end-to-end processes and
drives significant business impact for customers;
• Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
• Building Process Perfection culture in the team;
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;




• Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant
functions;
• Engaging organizational change within Operations and customer organization;
• Coaching & Mentoring Black Belts and project teams to drive value for customers based on the roadmap cooperated with
them;
• Design, implement and mentor Performance Management to enable employees and teams understanding
of the goals and to identify how individual and team outputs delivers to the achievement of the function
objectives; specifically through handling the performance cycle to ensure operational alignment and intra-Complex
cascading of function goals and Key Performance Indicators across the vertical
• Fulfilling the requirements and achieving MBB Certification within 18-30 months;
• Take over increased responsibilities within the described ac vi es above;
• Training other team members regarding the daily tasks whenever vital and requested by the ma

📌 Certified Six Sigma Black Belt (Madurai)
🏢 Genpact
📍 Madurai